And wouldn't you know it, the office directory hasn't been updated in over a year, so I've apparently been transferring people all over the place. I've also found the transfer button on my phone is kinda finicky, so I've left a couple people hanging when I thought I'd handed them off.
I HATE it when people try to call on their cellphones from a noisy area. "How may I direct your call?" "HELLO?" "Hello! How may I direct your call?" "HELLO?? WHAT?"
At least it's just transferring people. That's not too bad. Telephone tech support? Now THAT is truly hell.