But then I noticed that the case for The White Seal was cracked. This is a bit annoying, as DVD cases are a bit harder to come by. But the damage didn't appear to be too bad (until I looked inside), so I was still about to let things slide.
Then I noticed that the third item I'd ordered, Meet the Feebles, also had a broken case. A badly broken case. With chunks missing.
The shmucks apparently didn't understand that putting fragile plastic cases into a box with a VERY HEAVY SET OF BOOKS just might result in some damage.
I'm exchanging all three items. At least they will be paying the postage on it.
I've ripped the Dr. Demento CD so that I can at least listen to it while it is being replaced.
There is some scoring on the slipcase the books came in. It's not noticeable unless you look for it. I'm halfway tempted to force them to replace the whole order, but they'd probably ship the replacements in the same box again.