On this particular day, service was terrible. We were pretty much ignored the whole time. It took forever to get our food, my SO spent most of the meal with an empty glass, and my all-you-could-eat shrimp wasn't remotely all-I-could-eat, it was sit-around-wait-for-until-we-had-to-leav
So today, I'm going through my credit card statement, reconciling it with Microsoft Money. And the charge for Sizzler doesn't match what's in Money. Money says I paid $15.89, while American Express says I paid $18.37, $15.89 plus a $2.48 tip.
The bastards added a tip to my bill!
I called American Express to contest the charges, and they were really great about it. They credited my account with the $2.48 right away. At ONE FREAKING AM, I was on the phone for under five minutes! And I talked to someone who spoke clear and understandable English, not Apu Nahasapeemapetilon. I really love this card.