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Here's your free downgrade!

It's time for another episode of Good Guys/Bad Guys

A month ago, the corner of my 4G Lexar SDHC card broke, rendering it unusable in my camera.  I wasn't doing anything unusual with it, it just broke off when I pulled it out of the card reader.  I sent it in to Lexar for warranty replacement; I finally got the replacement back today.

I sent them a 4G Platinum II 60X card.  They sent me back a Ritz-branded 4G Class 2 card.  What's the difference?  A 60X card is about 4.5 times faster than a Class 2 card.

Most companies, if they are unable to send the same item, will give you a free upgrade.  I sent Lexar a fairly high end card, and they sent me back the cheapest thing in their entire line.



( 4 pieces of cheese — Leave some cheese )
Jul. 22nd, 2008 05:58 am (UTC)
That totally stinks. Boo on them!
Jul. 22nd, 2008 10:14 am (UTC)
Are you going to complain?
Jul. 22nd, 2008 06:43 pm (UTC)
I already sent them an e-mail. No response yet.
Jul. 23rd, 2008 05:05 am (UTC)
I have a Lexar flash drive where the corner of the outer case just broke off. And it happened in my pocket. Must have been a rough encounter with my keys. The drive still works, but you can see the circuit board and one of the chips. It shouldn't be that tough to make a durable plastic case, but I guess their cost-cutting was what made it cheap in the first place.
( 4 pieces of cheese — Leave some cheese )