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More Good Guys

Several months ago I bought a large box of Oreos at Costco. The box had 10 individual packets of 10 cookies, and cost about $5. Unfortunately, in this particular box, 3 of the packets weren't sealed properly, so the cookies in them ended up all nasty and stale. The other 70 cookies were just fine. I called the 800 number on the box to complain, they took my information down, and a week later, Nabisco sent me a check for the price of the entire box! Yay! 70 free Oreos!

A couple days ago, I ordered a fish sandwich from Jack In The Box, and when I opened the wrapper, found that the sandwhich had no condiments. No mayo, no tartar sauce, nothing. Bleah. I filled out the feedback form on the JitB web site, and this morning, I found two $1 gift certificates in my mailbox! Wow!



( 4 pieces of cheese — Leave some cheese )
Aug. 5th, 2005 08:25 pm (UTC)
You see? Oreos = Happy!

Aug. 5th, 2005 09:05 pm (UTC)
OMG have you tried the instant oreo pie!? Its soo good ^^
Aug. 5th, 2005 09:01 pm (UTC)
I've found that if you complain to any food company that they will either refund your money or give you a coupon for a free product. I tried some of this soy milk for the first time and it had a funny taste to it, I sent in an email and a week later got a coupon for a free large bottle of the stuff. The chocolate soy milk was much better ^^
Aug. 6th, 2005 01:19 am (UTC)
A while back, KFC sent me a gift certificate because I complained about a rude restaurant manager. Complaining does work, and it helps both parties: you get a free item and the company gets a chance to fix the problem before they lose too many customers.
( 4 pieces of cheese — Leave some cheese )