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I drove over to Fry's today to pick up some equipment for work. Among the items I purchased was a rechargeable wireless mouse, normally $15 but this was an open box item, so it was $9.50. I've gotten burned on open box items before, but it's just a mouse, what could possibly go wrong?

I get back to the office, and start hooking up the mouse. I noticed that it felt odd... extremely light. I've used lots of wireless mice before, both AAA and rechargeable, and they're always extremely heavy. But this one was much too light. Lighter than most wired mice. I started looking it over, and found the battery door. Empty. The rechargeable batteries were missing.

So I drive all the way back over to Fry's to exchange it. I tell the employee that the battery is missing, and point out on the package where it says it's supposed to be included.

And the guy slaps a Return To Shelf sticker on it! So some other poor schmuck is going to get the SAME mouse with missing batteries. I guess they'll keep putting it out on the shelf until someone comes along stupid enough not to read the package and thinks he needs to supply his own batteries.

I couldn't believe this. I'm absolutely dumbstruck by it. I could maybe understand them putting a possibly defective router back on the shelf, but putting something with blatantly obvious missing pieces back? Without putting any kind of notice on the box that parts are missing? That is just down right FRAUD!


Comments

( 6 pieces of cheese — Leave some cheese )
exitzero
Aug. 8th, 2005 09:46 pm (UTC)
Never,
never,
never,
never,
never,
never,
never,
never,
never,
.
.
.
[10 days later]
.
.
.
never,
never,
EVER
buy Fry's open box. I don't care if it's a pack of gum. Your life can never be in dire enough straits to take home a Fry's Open Box product.

This is Sysadmin Public Service Announcement #64-T72.
rabitguy
Aug. 9th, 2005 05:02 am (UTC)
Once upon a time, an open box item at Fry's had a large orange sticker and a large discount. Now, most of the computer components carry a tiny tag that says 'This product was inspected by xxx' and no discount at all. Ever notice that the return line is almost as big as the checkout line?
exitzero
Aug. 9th, 2005 02:52 pm (UTC)
Oh yeah. "Inspected" means "they looked at it while taking it back."
nipper
Aug. 9th, 2005 07:50 am (UTC)
I bought a Logitech MediaPilot wireless keyboard/mouse at Compumart(?) in VA recently. The box had been opened, but had no return sticker on it, and was normal retail price. Looked okay. Got home (to NZ), and sure enough, instruction 1, "insert 3 supplied AAA NiMH batteries", but none in the box. They're expensive too!

Had to shell out for some new ones, would have cost more to return it.
johnnyblanco
Aug. 9th, 2005 01:23 pm (UTC)
No.. fraud is this.

They had a sale on Plextor drives and the drives were all in boxes and looked the same. I grab one and head to the counter. The drive is supposed to be $75.99. I didn't get the specs. She rings it up and says..

That's $149.99.

WHAT? Are you on crack? No..fuck this and fuck you. And walked out but not before telling the manager what happened and he "supposedly" had those drives moved. So what did I do?

I went online and bought a 16x DVD-RW Drive... a Pioneer.. for $47.19

Take that fry's.

Johnny
kaysho
Aug. 11th, 2005 06:17 pm (UTC)
Fry's used to be a cool computer store with good prices. Now they pull crap like this all the time and their prices are nothing special.

I haven't bought anything at a Fry's in ages.
( 6 pieces of cheese — Leave some cheese )